I can’t stress enough how English communication skills are essential in most offshore jobs, from health industries like caregiving to more business-intensive tracks like Information Technology and Recruitment. The success of a project or campaign, after all, starts with being able to talk to the clients and fully understand their needs. There is also the need to be able to discuss the timeline as well as other crucial issues.
GlobalEnglish, a company part of Pearson, the world’s leading learning company, is fully committed to improving Business English proficiency and improving the offshore market as a result. Yearly, it grades countries and gives them a Business English Index (BEI) rating – a number from 1 to 10 – 10 being the highest grade.
The 2013 average BEI is 4.75, which certainly shows big room for improvement. At the top of this year’s list is our very own country, The Philippines, which also scored the highest BEI last 2012. It received a high score of 7.95.
With this great news, the outsourcing industry in the Philippines will certainly go further up. Hopefully, the government’s education sector strives to maintain, or even enhance, proficiency through better trained teachers, effective curriculum, and training opportunities.